Our Service Technicians use our Up Front Pricing Guide when quoting prices for service work. When we arrive at your home, a visual inspection of the work needed will be made. You will then be given a price in writing to complete the job. Prices are quoted in advance, for your approval, before any work begins. Any contingencies or “worst case” scenarios detectable will be brought to your attention beforehand. This system accomplishes several things:

·          You know your costs up front, with no back end surprises

·          You pay the same amount regardless how quickly our technician completes the task

·          The technician is under no pressure to complete the task in a period of time which was guessed at to begin with

With Up Front Pricing, you now have options:

·          Choose whether to repair or replace

·          Determine which repairs are more urgent and which can wait

·          YOU decide where your money is best spent!

The response to our Up Front Pricing system has been overwhelmingly positive, and we are confident you will find it a refreshing alternative to the open-ended “time + materials” method. Imagine dining at a restaurant, ordering a steak dinner, and finding out later that you paid $8 more for the same meal as your neighbor because your chef took 12 minutes longer to prepare your dinner, for whatever reason! Up Front Pricing for the plumbing & heating industry has been long overdue for years, and it is a positive change for the consumer.